Aspiring IT Professional
Motivated professional with a background in management and a lifelong passion for technology. Skilled at solving problems, staying calm under pressure, and helping others navigate technical challenges. Currently building on my IT training to begin a career in IT support, combining leadership, communication, and hands-on technical ability.
I'm seeking an entry-level IT position where I can apply my foundational knowledge and passion for technology. I'm looking for opportunities in help desk support, technical support, IT operations, or junior system administration roles where I can learn from experienced professionals while contributing to team objectives.
My ideal role would involve troubleshooting technical issues, supporting end users, maintaining systems, and learning enterprise-level technologies. I'm eager to grow professionally, obtain industry certifications, and build a long-term career in information technology.
Personal experience
Automotive configuration website for building vehicle part lists, comparing components across vendors, and organizing complete build plans in one place.
Lead operations for an AI-powered Agentic IDE platform, coordinating testing, documentation, and release workflows while driving continuous product improvement.
Over 14 years of personal hands-on experience building, upgrading, and maintaining computer systems. Deep understanding of PC components, system architecture, hardware compatibility, and performance optimization. Proficient in diagnosing hardware failures, component replacement, and system configuration.
Extensive personal experience with Windows operating systems, software installation, configuration, and troubleshooting. Familiar with system utilities, registry management, and software deployment. Experience with various productivity software, security tools, and system maintenance applications.
Understanding of network architecture, TCP/IP protocols, DNS, DHCP, and basic network troubleshooting. Personal experience configuring home networks, wireless routers, and network security. Knowledge of network hardware, cabling, and connectivity issues.
Strong analytical skills developed through years of personal independent problem-solving. Methodical approach to diagnosing technical issues, researching solutions, and implementing fixes. Personal experience with systematic troubleshooting methodologies and documentation of technical processes.
Self-directed learner with proven ability to quickly master new technologies and systems. Actively follows industry trends, participates in technical communities, and stays current with evolving IT practices. Committed to ongoing professional development and certification pursuit.
Google Technical Support Fundamentals
Coursera · 2025
High School Diploma
Gatesville High School · 2019
Still not convinced?
This entire site — layout, styling, interactions, galleries, and ongoing updates — is designed, built, and maintained by me. It's intentional proof of the technical skills behind the résumé.
Through NovalonStudio, I'm developing a focused desktop application that puts AI directly in creatives' hands — accessible, thoughtfully designed, and free to use. I lead product development and community growth around local, agentic IDEs where AI runs on your machine and supports your workflow.
Get in touch belowSeeking entry-level IT opportunities where I can apply my passion and foundational knowledge. I'm eager to learn, grow, and contribute to a technology team. Please contact me via email to discuss how my hands-on experience and enthusiasm can benefit your organization.
I'm actively seeking entry-level IT opportunities. Reach out by email and I'll respond within 24 hours.
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